Privacy Policy

Introduction

HKWORKS – TUNING YOURSELF is a software application designed to provide ECU file analysis, automated processing, tuning-related functionality, and related automotive software services.

This Privacy Policy describes the types of information that may be collected or processed through the application, the purposes for which such information may be used, how information may be shared with service providers, and the measures we take to protect it.

This policy applies to information processed through the application and services operated by HKWORKS.

Information We Collect

The information processed by the application depends on the features you use. We aim to limit data collection to information that is reasonably necessary for providing the requested functionality.

Depending on the services enabled in the application, technical information may include device type, operating system version, application version, diagnostic information, error logs, connection information, and similar technical data.

We do not intentionally request sensitive personal information unless it is specifically required for a legitimate service purpose.

ECU Files and Vehicle Data

One of the primary functions of HKWORKS – TUNING YOURSELF is to allow users to submit ECU files for automated analysis and processing.

When you upload a file, it may be transmitted to our servers or third-party infrastructure used to provide the requested processing functionality.

Depending on the selected operation, the file may be analyzed for ECU identification, software structure, calibration data, diagnostic information, tuning parameters, or other technical characteristics.

User Responsibility

Users are responsible for ensuring that they have the necessary rights and authorization to upload and process any ECU or vehicle-related file submitted through the application.

Users should not upload files containing personal or confidential information unless such processing is necessary and authorized.

Processing of Uploaded Files

Uploaded files may be temporarily stored or cached where technically necessary to complete processing, maintain service reliability, prevent abuse, or provide requested results.

Where files are no longer necessary for the applicable service, they may be deleted or otherwise removed in accordance with our operational data-retention practices.

Artificial Intelligence and Automated Processing

HKWORKS – TUNING YOURSELF may use artificial intelligence, machine-learning systems, automated analysis, algorithms, and other computational technologies to provide certain application features.

These technologies may be used to analyze uploaded ECU files, identify relevant technical characteristics, process selected functions, and generate results requested by the user.

Automated processing is performed for the purpose of delivering the functionality selected by the user and improving the reliability and performance of the service.

Users should understand that automated software processing may produce results that require professional verification before being used on a vehicle. HKWORKS does not represent that an automatically generated result is suitable for every vehicle, ECU, hardware configuration, operating condition, or legal requirement.

How We Use Information

Information processed through the application may be used for the following purposes:

• To provide and operate the application's features.
• To process and analyze ECU files submitted by users.
• To generate requested processing results.
• To authenticate and manage user accounts where applicable.
• To process purchases and subscriptions.
• To provide customer and technical support.
• To diagnose errors, crashes, and technical problems.
• To maintain application security and prevent abuse.
• To monitor service reliability and performance.
• To improve existing functionality and develop new features.
• To comply with applicable legal and regulatory obligations.

We do not use information for purposes unrelated to the services provided unless such use is permitted or required by applicable law or otherwise authorized by the user.

Information Sharing and Disclosure

HKWORKS does not sell or rent users' personal information to third parties.

Information may be processed by trusted third-party service providers when such processing is necessary to operate the application or provide requested functionality.

Such providers may include infrastructure, hosting, cloud computing, security, analytics, payment processing, customer support, or other technical service providers.

Legal Requirements

We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, safety, security, and property of HKWORKS, our users, or others.

Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or similar corporate transaction, information may be transferred as part of the relevant business assets, subject to applicable legal requirements.

Payments and Purchases

If the application offers paid features, subscriptions, or in-app purchases, transactions may be processed through Google Play or another authorized payment provider.

Payment providers may collect and process payment-related information necessary to complete transactions, prevent fraud, provide refunds, and comply with financial regulations.

HKWORKS does not intentionally store complete credit card or debit card numbers when payment processing is handled by an external payment provider.

Payment transactions are also subject to the applicable terms and privacy policies of the payment provider.

Data Security

We take reasonable technical and organizational measures to protect information processed through our services against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and the service, security measures may include access controls, authentication, encrypted communications, server-side protections, monitoring, and other reasonable safeguards.

However, no Internet transmission, server, database, or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect information, absolute security cannot be guaranteed.

Data Retention and Deletion

We retain information only for as long as reasonably necessary to provide the applicable services, maintain security, resolve disputes, enforce agreements, maintain business records, or comply with legal obligations.

The retention period may vary depending on the type of information and the reason for which it was collected or processed.

When information is no longer required, it may be deleted, anonymized, or securely disposed of using reasonable technical and operational procedures.

Certain information may need to be retained for longer periods where required by law or where reasonably necessary for the establishment, exercise, or defense of legal claims.

Your Privacy Rights

Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• The right to request access to personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of certain information.
• The right to object to or restrict certain processing.
• The right to request information about data processing.
• The right to withdraw consent where processing is based on consent.
• Other rights provided by applicable data protection laws.

Requests can be submitted using the contact information provided in the Contact section of this Privacy Policy. We may need to verify the identity of the requester before fulfilling certain requests.

Children's Privacy

HKWORKS – TUNING YOURSELF is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information through our services without appropriate authorization, please contact us. We will take reasonable steps to investigate and, where appropriate, delete the relevant information.

Third-Party Services

The application may depend on third-party technologies and services to provide certain functionality.

These services may include application infrastructure, authentication, cloud hosting, analytics, payment processing, security, crash reporting, or other technical services.

Third-party providers operate under their own terms and privacy policies. Where applicable, users should review the privacy policies of those providers to understand how they process information.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this page and the "Last updated" date will be revised.

Your continued use of the application after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your information, please contact HKWORKS directly.